Privacy Policy

At HD Tax, we recognize the importance of data protection and value your right to privacy. This policy applies to your use of our website, www.hd-tax.com, and the data collected through your interactions with us.

Data Protection

The General Data Protection Regulation (GDPR) governs the collection and processing of personal data and your right to privacy.

We are committed to processing your data fairly and lawfully, and we respect your rights to access, amend, and delete your data.

Personal data refers to information that helps identify you, such as your name, email address, or online identifiers like browser cookies or IP addresses. As the ‘data controller’, we are accountable for ensuring that your data is handled in a GDPR-compliant manner.

The GDPR does not apply to anonymous data that cannot be used to identify you but may help us understand trends or behaviours.

1. What do we collect and how do we use it?

We collect personal data primarily to manage your inquiries and provide services efficiently. This data may include:

Contact Details

To respond to inquiries via our contact form at www.hd-tax.com/contact, we collect information such as your name, email address, and, optionally, your phone number. We use this data to communicate with you regarding your inquiry.

Your contact details may be shared with HD Tax staff for operational purposes.

Session Details

We also collect anonymized data about your session, including your browser type, device, location, and how you accessed our website (e.g., via a search engine or referral). This data is used to analyze usage patterns and improve our website and services.

We use cookies (small electronic files) on our website for various purposes, including to verify secure traffic and to gather session details as described above.

You can control cookie settings in your browser to prevent cookies from being stored without your consent.

Unless otherwise requested, information collected via the website will be retained until the website is shut down, at which point personal data will be deleted.

2. Why might we contact you?

We may contact you for several reasons:

To respond to an inquiry made via the website or through other communication channels.
For feedback on our services.
To provide any additional information requested.

3. What are your rights?

Under the GDPR, you have the right to:

Access Your Data
You can request a copy of your personal data free of charge.
Amend or Correct Your Data
If you wish to update or correct your data, please contact us, and we will make the necessary changes.
Request a Copy of Your Data
You have the right to receive your data in a machine-readable format. Simply contact us to request it.
Request Data Deletion
You may request that we delete your personal data by emailing us. Please note that we cannot erase data that is tied to active services or unpaid invoices.
Within one month of your request, we will:
Confirm the personal data we hold about you.
Provide you with a copy of the data in your requested format.

4. What have we done to ensure your security?

No financial transactions are processed on our website. For any payments made, we use encrypted security measures to protect sensitive data during transmission.

Third Parties

We use third-party tools to help run our business effectively, including website management, accounting software, and communication platforms.

When you make an inquiry or request services, your data may be processed by these third-party tools. In cases where we don’t have a legitimate interest, we will ask for your consent (e.g., email marketing). We will never sell your data.

These third-party services are also required to comply with GDPR regulations to safeguard your personal data.

If you leave our website (for example, by clicking a link), please be aware that these third parties will have their own privacy policies, which we encourage you to review.

Further Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us via www.hd-tax.co.uk